Last updated: 28 July 2026
Who we are
This website is operated by Medusa Restaurant & Lounge, Patong, Phuket, Thailand.
Our website address is: https://medusapatong.com
Information We Collect
When you contact us, submit a reservation request or use a form on our website, we may collect:
- Your name
- Telephone number
- Email address
- Reservation date, time and number of guests
- Messages or special requests you provide
- Technical information such as your IP address, browser type and device information
Please do not submit sensitive personal information through our website forms.
How We Use Your Information
We use your information to:
- Process and confirm restaurant reservations
- Respond to questions and requests
- Provide customer service
- Maintain website security and prevent spam
- Improve our website and services
- Meet applicable legal and regulatory requirements
We process personal information only when necessary to provide a requested service, comply with the law, support our legitimate business interests or where you have provided consent.
Cookies
Our website may use essential cookies to operate correctly, remember preferences, maintain security and improve the visitor experience.
Third-party services embedded on our website, including Google Maps and Google Reviews, may also place cookies or collect technical information according to their own privacy policies. You can restrict or delete cookies through your browser settings, although some website features may not function correctly.
Embedded Content and Third-Party Services
Our website may display content from third-party services, including:
- Google Maps
- Google Reviews
- Social-media platforms
- WordPress plugins and website services
Embedded content may behave as though you visited the third-party website directly. These providers may collect information, use cookies or monitor your interaction with their content.
We encourage you to review the privacy policies of these third-party providers.
Who We Share Your Information With
We do not sell or rent your personal information.
Information may be shared only with trusted service providers that help us operate the website, manage hosting, prevent spam or process reservation and contact requests. These may include our website host, WordPress service providers and embedded Google services.
We may also disclose information when legally required or when necessary to protect our rights, customers or website.
How Long We Keep Your Information
Reservation and enquiry information is retained only for as long as reasonably necessary to respond to your request, provide the requested service, maintain business records or comply with legal obligations.
Information that is no longer required will be deleted, destroyed or anonymised where reasonably possible.
How We Protect Your Information
We use reasonable administrative and technical security measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Subject to Thailand’s Personal Data Protection Act and other applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion or restriction of your information
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request transfer of your information where applicable
- Submit a complaint to the relevant data-protection authority
Some rights may be limited where we are required to retain information by law or for legitimate legal purposes.
Children’s Privacy
Our website is not designed to knowingly collect personal information directly from children without the involvement of a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version and its effective date will always be displayed on this page.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Medusa Restaurant & Lounge
Patong, Phuket, Thailand
Telephone: +66 93 582 1888
Website: https://medusapatong.com